Rebecca Gonzalez

She's non-judgmental and also knows a lot about OCD. She's been a great support for me for the last 8-9 months

I started out as a member through a different insurance plan which NOCD accepted. My income then changed and I got on medicaid and NOCD told me I'd be covered when I called them. But they denied me after I waited 2 months for my new insurance to kick in because they didn't have medicaid therapists. They didn't even offer me a cash pay option, they just kicked me out. I'm now with a different therapist who isn't even a medicaid therapist and is accepting my insurance, so not sure what NOCD is talking about. My experience with Ashley Ward was absolutely awful. I already gave the care team my feedback but just for anyone on here: please don't pick her. She wanted to brute force my treatment. I shared my deepest feelings and shameful thoughts with her at the beginning of treatment and afterwards, she didn't spend any time educating me on OCD, she didn't take my raw emotional state into consideration and she immediately rushed me to start my exposure ladder. She started talking about how I needed to accept uncertainty already and I wasn't even at that point - it was my first official session! Uncertainty is the biggest issue with OCD people. I wasn't ready and she was pushing. She's like a drill sergeant with no patience, not a therapist. I felt like NOCD trains their therapists to go at a fast pace to get people in and out quickly but after speaking with the care team, they assured me this is not the case. On top of all this, Ashley literally triggered me by saying something that I warned her not to say and I told her that I have been traumatized by previous therapists because of their responses. She was completely oblivious to how delicate OCD is and how you need to listen to the client and their needs. This isn't about you and your agenda, Ashley. After I switched to a new therapist, Rebecca Gonzalez, who I was excited to work with as she appeared very patient and well educated about OCD, that's when my insurance got denied. Overall, it was not a good experience for me. If they want to make it accessible, they should have medicaid therapists. Just because I have low income doesn't mean I should be exempt from treatment. 2 stars simply for Rebecca who I had just met and who was super sweet to me, otherwise my experience warrants 1 star.

She's the best therapist I've had! Not only does she really know her stuff but she's incredibly empathetic to giving her patients the best therapy. 💯🫶👍