Through the NOCD Platform, NOCD Therapy connects Members in NOCD Therapy with a licensed mental health professional (LMHP) who has training in Obsessive Compulsive Disorder (OCD) and Exposure and Response Prevention (ERP). We call these LMHPs our NOCD Providers. NOCD Providers may include licensed Psychologists, Counselors, Social Workers and Licensed Marriage and Family Therapists.
NOCD Providers are here to help our Members learn how to feel better by providing education, empathy, and knowledge about OCD and ERP.
The NOCD assessment and treatment services available to a Member will depend upon each Member’s service enrollment.
People in the NOCD community care about you. We understand that emergencies arise in people's lives. NOCD is not intended to be used in an emergency or considered a replacement for emergency services. . You agree that in case of emergency you will call 911 (in the US), 999 (if in the UK), or 000 (Australia), or go safely to your nearest emergency room.
If you are in danger of harming yourself or others, please use the following resources to get immediate help:
As a requirement to access the NOCD Therapy Service, Members will need to provide NOCD with their physical location at time of therapy services and emergency contact information. Should Members refuse to provide an emergency contact, their local emergency number will be the default emergency contact.
Members are responsible for maintaining the security of their mobile devices or other electronic means used in accessing the NOCD services. NOCD strongly recommends using only password protected device(s) and also enabling the “Lock App” feature located within the Account settings of the NOCD app.
The content of services are confidential. A record of digital and electronic communications with NOCD will be maintained according to applicable law and ethical guidelines. Depending upon the services delivered, clinical documentation may also be completed via a HIPAA-compliant electronic medical record (EMR). This information will not be shared with a third party outside of the NOCD platform without the consent (Release of Information or ROI) of the Member or the Member’s authorized custodian or legal representative. Exceptions to confidentiality will be made in accordance with, or as required by law, and may include, but are not limited to the following:
Please note that the community on the NOCD App is monitored 24/7. Comments made in the community on the NOCD platform may be forwarded to your NOCD therapist and/or NOCD staff if the messages include subjects of intent to harm-self, intent to harm others, or satisfaction/dissatisfaction with your provider. If you post anything that is concerning the community (e.g., excessive reassurance seeking, suicidal ideation, intimidating behavior, etc.), your therapist may also be informed of the post(s).
It is important for Members to know that using technology may come with additional risks. These risks include, but are not limited to the following:
To further NOCD’s research mission of better understanding OCD, NOCD collects de-identified data of Members. De-identified data is data for which individually identifiable health information has been removed. For more information on the NOCD Research Mission and the NOCD Scientific Advisory Board please visit our website. Post compilation of the NOCD therapy protocol, NOCD will contact you at various points to ask you to complete some voluntary assessment measures to see how you are maintaining your gains.
You will also be sent surveys after your sessions, which are optional for you to complete. The results from those surveys may be shared with your therapist/NOCD staff to help them to improve their work within the NOCD Protocol.